Privacy Policy

This privacy policy sets out how uses and protects any information that you give when you use this website.

Who we are

Our website address is: is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. may change this policy from time to time by updating this page. We will advise when changes are made. You should review this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/05/18.

What personal data we collect and why we collect it will only collect personal data relating and relevant to sales and delivery of products via the website or relating to distribution of marketing materials for products or services listed on the website.

We may collect the following information:

• Customer name • Customer contact information including email address and phone number • Customer address information including street address and postcode • Purchase activity and preferences in the form of ‘cookies’ • Marketing preferences • Payment information during the process of taking payments*

*Please note: Once payments are completed customer payment information is not retained on

What we do with the information we gather

We require this information to provide you with the retail service, to understand your needs and improve your user experience when using the site, and in particular for the following reasons:

Customer records

When a purchase is made will share delivery data with our delivery partners for the purposes of making the delivery. That will include name, address, email address, and mobile phone number is provided.

For your reference you can access full terms and conditions including privacy policy for our delivery partners here (both are links to external websites):


Royal Mail Parcel Force:

We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided if you have given us permission to do so. From time to time, we may also use your information to contact you for market research purposes at the email address which you have provided if you have given us permission to do so.

Security takes data security very seriously and we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, technical and managerial procedures to safeguard and secure the information we collect online. In addition, our security methods, technical solutions, processes and procedures are constantly monitored and under review

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow the website to function properly, for example if you add something to your shopping basket a cookie will ensure it stays there until you are finished browsing other pages.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This data is anonymised and helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website specifically when using a shopping cart.

If you leave a review or comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you want the information to be used for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, i.e. signed up for our newsletter, you may change your mind at any time by emailing us at or by clicking the option to ‘unsubscribe’ at the bottom of any marketing materials you receive. We will not sell, distribute or lease your personal information to third parties without your express permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You retain the “right to be forgotten”. Should you wish your data to be completely removed from the website please request this by emailing

You may request details of personal information which we hold about you under the General Data Protection Regulations 2018. If you would like a copy of the information held on you please email with your request

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Reviews and Comments

When visitors leave a review or comment on the site we collect the data shown in the review/comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service (Globally Recognised Avatars) to see if you are using it. The Gravatar service privacy policy is available here: After approval of your review/comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.